Difficult People: Dealing with the Complainer - Quick Tip
Do you have on staff, or as a colleague, someone that could aptly be nicknamed Eyeore?..You know the donkey character from A.A. Milne's, "Winnie the Pooh" story...the one that's always down? In the story, no matter what the situation is, he always finds something to complain about.
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Why should this matter?
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People like Eyeore can have a drastic effect on employee morale. Have you ever noticed that when you or your staff are around people who complain constantly, you start to feel negative as well?
Most people feel compelled to either uplift this person's spirits or to avoid them. That's natural, because most people want to feel good and they want others to feel the same.
Complainers are fearful people who have little faith in themselves or others. They believe the world is a hostile place. Unfortunately, you can't argue a complainer out of his or her negativity. All you can do is respond with your own positive expectations...and leave, if possible.
In today's workplace, managing negative people can be complicated. Because of this, we made Dealing with Difficult People at Work one of the 13 essential tools in the Employee Success Toolkit.
The Employee Success Toolkit is a professional development course for employees in 13
easy-to-follow lessons. It is a system guaranteed to improve attitude, skills, and productivity.
See all the details and learn what the other 12 lessons are at:
http://www.confidencecenter.com/url/toolkit.htm
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The ultimate goal of any supervisor is to turn
ordinary workers into extraordinary employees.
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If you want...
- Employees taking responsibility for their actions and their job duties.
- People coming to work with a positive attitude.
- Employees being able to handle stressful situations
You can do it -and much more- with the Employee Success Toolkit.
See all the details and learn what the other 12 lessons are at:
http://www.confidencecenter.com/url/toolkit.htm
Have a great day,
Harriet
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Harriet Meyerson
The Confidence Center
Dallas, TX
http://www.ConfidenceCenter.com
USA and International 1+214-736-4141
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