Become A Better Leader

Multicultural Workplace: Avoiding Miscommunication - Quick Tip - 9/30/09

Multicultural Workplace: Avoiding Miscommunication - Quick Tip - 9/30/09

"Seek first to understand and then to be understood." - Stephen R. Covey

A multi-cultural workplace is here to stay.  For many supervisors, miscommunication because of cultural differences is quite common.

In order to avoid making social faux paus and to enjoy greater communication with co-workers, it is very important for your staff to understand the different cultures represented in their workplace.

Some Social Miscues -

Putting your hands on your hips is a sign of aggression in Mexico; hands in your pockets when in conversation with someone, as in many countries, is regarded as bad manners.

The American gesture for "Bye bye" means "Come Here" in Japan.

It is serious breach of etiquette in Japan to criticize someone directly in public, even when the relationship is superior-subordinate.

Employee Morale Tips Newsletter - September 29, 2009

Employee Morale Tips
September 29,  2009 - Vol. 9 - Issue 39

Written by Harriet Meyerson and published every Tuesday compliments of www.ConfidenceCenter.com

Word and Quote of the Week

*** Purpose ***

*** Goals are dreams with deadlines. - Diana Scharf Hunt

Trivia Question of the Week

 Q. What fraction of a person's life passes in sleep?

(Answer at the end of this newsletter.)

Joke of the Week

A man walking down the street noticed a small boy trying to reach the doorbell of a house. Even when he jumped up, he couldn't quite reach it.

The man decided to help the boy, walked up on to the porch and pushed the doorbell.

He looked down at the boy, smiled and asked, "What now?"

The boy answered, "Now, we run like crazy!"

Employee Morale

My First Car

Achieving Goals: The Missing Piece of the Puzzle - Quick Tip - 9/23/09

Achieving Goals: The Missing Piece of the Puzzle - Quick Tip - 9/23/09

"What the mind can conceive and believe it can achieve." - Napoleon Hill

That means that you can do anything you believe you can do..isn't that exciting? 

But, what if you have an employee who constantly fails to reach his or her goals - even when care was taken to make said goals specific, measurable and realistic?

The issue may not be that this employee thinks the goal is unattainable. It's possible that, while very motivated, your employee doesn't believe that he or she deserves to achieve their goals.

Here's a quick and easy way to determine if this is the problem - have your employees ask themselves, "Do I deserve...(fill in the blank)?" 

Have them write down the feelings that come up when they ask that question. Most people are surprised to find that they have hidden feelings of fear regarding their abilities or their own worthiness in deserving the goal if they do manage to achieve it.

Employee Morale Tips Newsletter - September 22, 2009

Employee Morale Tips
September 22,  2009 - Vol. 9 - Issue 38

Written by Harriet Meyerson and published every Tuesday compliments of www.ConfidenceCenter.com

Word and Quote of the Week

***Acceptance***

*** "Love is what we are born with. Fear is what we have learned here. The spiritual journey is the unlearning of fear and the acceptance of love back into our hearts." — Marianne Williamson

Trivia Question of the Week

Q. What happened to the 79th floor of the Empire State Building on July 28, 1945?

(Answer at the end of this newsletter.)

Joke of the Week

A little girl was diligently pounding away on her grandfather's word processor. She told him she was writing a story. 

"What's it about"' he asked.  

"I don't know," she replied. "I can't read."

Employee Morale

Halloween Themes

Difficult People: Dealing with the Complainer - Quick Tip - 9/16/09

Difficult People: Dealing with the Complainer - Quick Tip

Do you have on staff, or as a colleague, someone that could aptly be nicknamed Eyeore?..You know the donkey character from A.A. Milne's, "Winnie the Pooh" story...the one that's always down? In the story, no matter what the situation is, he always finds something to complain about.

------------------------------------------
Why should this matter?
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People like Eyeore can have a drastic effect on employee morale. Have you ever noticed that when you or your staff are around people who complain constantly, you start to feel negative as well?

Most people feel compelled to either uplift this person's spirits or to avoid them. That's natural, because most people want to feel good and they want others to feel the same.

Complainers are fearful people who have little faith in themselves or others. They believe the world is a hostile place. Unfortunately, you can't argue a complainer out of his or her negativity. All you can do is respond with your own positive expectations...and leave, if possible.

In today's workplace, managing negative people can be complicated. Because of this, we made Dealing with Difficult People at Work one of the 13 essential tools in the Employee Success Toolkit.

The Employee Success Toolkit is a professional development course for employees in 13
easy-to-follow lessons. It is a system guaranteed to improve attitude, skills, and productivity.

See all the details and learn what the other 12 lessons are at:
http://www.confidencecenter.com/url/toolkit.htm

--------------------------------------------------------------
The ultimate goal of any supervisor is to turn
ordinary workers into extraordinary employees.
--------------------------------------------------------------

If you want...

- Employees taking responsibility for their actions and their job duties.

- People coming to work with a positive attitude.

- Employees being able to handle stressful situations

You can do it -and much more- with the Employee Success Toolkit.

See all the details and learn what the other 12 lessons are at:
http://www.confidencecenter.com/url/toolkit.htm

Have a great day,
Harriet
--
Harriet Meyerson
The Confidence Center
Dallas, TX

http://www.ConfidenceCenter.com

USA and International 1+214-736-4141

Employee Morale Tips Newsletter - September 15, 2009

Employee Morale Tips
September 15,  2009 - Vol. 9 - Issue 37

Written by Harriet Meyerson and published every Tuesday compliments of www.ConfidenceCenter.com

Word and Quote of the Week

***Foresight***

*** "If you don't design your own life plan, chances are you'll fall into someone else's plan. And guess what they have planned for you? Not much." —Jim Rohn

Trivia Question of the Week

Q. What man-made waterway is 100.76 miles long?

(Answer at the end of this newsletter.)

Joke of the Week

When my grandson Billy and I entered our vacation cabin, we kept the lights off until we were inside to keep from attracting pesky insects.  Still, a few fireflies followed us in. 

Noticing them before I did, Billy whispered, 'It's no use, Grandpa. The mosquitoes are coming after us with flashlights.'

Employee Morale

Collective Experiences

Leadership: Three Easy Steps to Developing Leaders - Quick Tip - 09/09/09

Leadership: Three Easy Steps to Developing Leaders - Quick Tip - 09/09/09

Do you really want your employees to be happy, loyal and more productive? Help them grow.

Besides showing your employees appreciation, helping them develop as people is one of the top things you can do that will increase job satisfaction for employees.

And we all know that satisfied employees are more productive employees. It really comes down to the bottom line...more productive means less cost.

And what is one of the most effective ways to help your employees grow?

Develop your leaders.

Sounds simple enough...however, there is a concept that is important for both you and your employees to know: you can only lead others when you can lead yourself first.

Here's a quick and simple formula you can share with your employees to prepare all of you for leadership:

Step 1  - Be Up

Be up on yourself, your attitude, and your subject

Step 2 - Show up

Be fully prepared and present both physically and mentally

Step 3 - Follow Up

Develop patience and persistence

Because this is so important...-Practice Leadership Skills and Get Noticed-
is Tool 5 of the 13 essential tools in the Employee Success Toolkit.

The Employee Success Toolkit is a professional development course for employees in 13
easy-to-follow lessons. It is a system guaranteed to improve attitude, skills, and productivity.

See all the details and learn what the other 12 lessons are at:
http://www.confidencecenter.com/url/toolkit.htm

------------------------------------------------------------------------------------------------------------------
The ultimate goal of any supervisor is to turn ordinary workers into extraordinary employees.
-----------------------------------------------------------------------------------------------------------------

If you want...

- Employees taking responsibility for their actions and their job duties.

- People coming to work with a positive attitude.

- Employees being able to handle stressful situations

You can do it -and much more- with the Employee Success Toolkit.

See all the details and learn what the other 12
lessons are at:
http://www.confidencecenter.com/url/toolkit.htm

Have a great day,
Harriet
--
Harriet Meyerson
The Confidence Center
Dallas, TX

http://www.ConfidenceCenter.com


USA and International 1+214-736-4141

Employee Morale Tips Newsletter - September 8, 2009

Employee Morale Tips
September 8,  2009 - Vol. 9 - Issue 36

Written by Harriet Meyerson and published every Tuesday compliments of www.ConfidenceCenter.com

Word and Quote of the Week

*** Bravery ***

*** "Freedom lies in being bold." - Robert Frost

Trivia Question of the Week

Q. What branch of the camel family is found only in the Andes?

(Answer at the end of this newsletter.)

Joke of the Week

When she saw her first strands of gray hair, she thought she'd dye.

Bakers trade bread recipes on a knead to know basis.

Santa's helpers are subordinate clauses.

Acupuncture: a jab well done.

Employee Morale

Bringing Out the Kid in Your Employees
 

Team Synergy: Start with A Foundation of Trust - Quick Tip - 09/02/09

 

Team Synergy: Start with A Foundation of Trust - Quick Tip

Hi %$firstname$% -

When you put a team together to work on a project, you want everyone to work together to achieve that common goal.

You may put your best people on it. But, even your most talented employees don't always make the best teammates. You may need to coach your employees on how to be a part of a team. The first thing they need to know is that the most important element of any team is trust.

Why should this matter?

Trust is the foundation that builds teams. Building trust takes time. Here are some things you can share with your staff that, when done consistently, build trust:

• Show up at meetings on time.
• Be prepared to share your ideas and opinions during meeting.
• Listen attentively to your teammates' ideas.
• Be organized.
• Be cheerful.
• Be appreciative.
• Keep a positive attitude.
• Get assignments done on time.
• Ask for help when you need it.

Great teams create great results. That is why "Create Team Synergy" is one of the 13 essential
tools in the Employee Success Toolkit. In it you will find many more helpful and practical strategies
that will help your team get more done, solve problems creatively, and encourage the best
efforts of every team member.

The Employee Success Toolkit is a professional development course for employees in 13
easy-to-follow lessons. It is a system guaranteed to improve attitude, skills, and productivity.

See all the details and learn what the other 12 lessons are at:
http://www.confidencecenter.com/url/toolkit.htm

------------------------------------------------------------------------------------------------------------------
The ultimate goal of any supervisor is to turn ordinary workers into extraordinary employees.
------------------------------------------------------------------------------------------------------------------

If you want...

- Your staff to come together in unity and work together as a team

- Respect and have a better understanding of co-workers with different backgrounds or cultures

- Employees who think and speak in a positive manner, no matter what the circumstances are at
the time

You can do it -and much more- with the Employee Success Toolkit.

See all the details and learn what the other 12 lessons are at:
http://www.confidencecenter.com/url/toolkit.htm

Have a great day,
Harriet
--
Harriet Meyerson
The Confidence Center
Dallas, TX

http://www.ConfidenceCenter.com

Visit our blog for Leadership Articles, Tips, and Strategies:
http://www.BecomeABetterLeader.com

USA and International 1+214-736-4141

Employee Morale Tips Newsletter - September 1, 2009

Employee Morale Tips
September 1,  2009 - Vol. 9 - Issue 35

Written by Harriet Meyerson and published every Tuesday compliments of www.ConfidenceCenter.com

Word and Quote of the Week

***Consequences***

*** You are today where your thoughts have brought you; you will be tomorrow where your thoughts take you. — James Allen

Trivia Question of the Week

Q. Who is the only woman to have won two Nobel Prizes?

(Answer at the end of this newsletter.)

Joke of the Week

The HMO account manager noticed that nearly every bill from a certain pediatrician’s office included the line item “Behavior Modification Reinforcers.”

Alarmed that the pediatrician was engaging in some unapproved, experimental psychological treatment, she called the physician’s office to inquire, “What on earth are Behavior Modification Reinforcers?”

“Lollipops,” was the reply.

Employee Morale Calendar

Plan ahead for Employee Morale themes for next month.

For example October is...
Story Telling Month

This is a month to captivate yourself and others with stories.

Children aren't the only ones that love to listen to stories. Adults are captivated by stories, too.

Visit our 2009 calendar listing many other special days you can celebrate at work.
http://confidencecenter.com/free.htm

Employee Morale

Standing Ovation